Home Civil Society Voices Stop pressuring Facebook and Telegram to monitor users’ private communications – Madpet

Stop pressuring Facebook and Telegram to monitor users’ private communications – Madpet

Telegram and app owners must be strong and protect user’s privacy

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Malaysia’s actions with Facebook, Telegrams, other app owners and service providers is raising concerns relating to our right to privacy, including our right to private communication.

The government should not be ‘spying’ on people, and neither should the state be asking service providers or app owners to be monitoring our communications over the internet. Internet users’ privacy must always be respected, and many will just abandon apps where their private communication is being seen by others, including the state.

Malaysians Against Death Penalty and Torture (Madpet) reiterates its call for the immediate repeal of Sections 233, 263, 252, 265 and other draconian provisions of the Communications and Multimedia Act 1998 (CMA). What the minister is trying to do must be by reason of this draconian act.

The Malaysian Communications and Multimedia Commission (MCMC) is strengthening its cooperation with Meta Platforms Inc (Meta) to curb Facebook activities that violate Malaysian laws, Communications and Digital Minister Fahmi Fadzil said… (Malay Mail)

Is there any other way – other than by invading the privacy of users and monitoring content of communications – that these service providers and app owners can do what Malaysia is asking them to do?

The minister, from Pakatan Harapan, which was all for reforms and human rights before elections, must now clarify what Malaysia is getting Facebook and other service providers to do.

Protect privacy of private communications

The monitoring of any or all communications of all Malaysian users is totally unacceptable.

However, if an internet user makes a police report or a complaint to law enforcement about a crime, then the investigation of the complainant’s communication through which the alleged crime occurred, and maybe even the tracking of the scammers, online gambling and pornography may be permissible.

But certainly, no ‘spying’ on the communications of everyone all the time or at any time, for whatever reasons and certainly NOT because Malaysia wants to prevent attempts or crime that has yet to happen, which may or may not occur in the future.

There may be some support today in Malaysia if it was the monitoring of ministers, politicians, political appointees and public officers to prevent corruption, abuse of power and crimes involving Malaysia’s money. However, Madpet would also be against that.

Laws disrespecting privacy that enable continuous monitoring to prevent possible future crimes are unjust

Section 263(2) states:

(2) A licensee shall, upon written request by the Commission [Malaysian Communications and Multimedia Commission (MCMC)] or any other authority, assist the Commission or other authority as far as reasonably necessary in preventing the commission or attempted commission of an offence under any written law of Malaysia or otherwise in enforcing the laws of Malaysia, including, but not limited to, the protection of the public revenue and preservation of national security.

A “‘licensee’ means a person who either holds an individual licence, or undertakes activities which are subject to a class licence, granted under this Act”.

Investigation after crime

Action after a crime is committed is reasonable, but insisting that actions to prevent a crime – which may or may not happen – by means of continuous monitoring and actions by service providers or app owners is unacceptable.

Are these service providers and app owners also asked to suspend the accounts of users because they believe there may be an attempt to commit a crime – this is also wrong. If the state has a justification to take action, they must act on their own after giving the alleged perpetrator the right to be heard and getting a court order.

There have been experiences of Facebook accounts being temporarily suspended, but the user is at a loss as to whether it is the action of Facebook or really the action of Malaysia that got Facebook or other apps and services to do so.

There must be transparency on the part of the Malaysian government, and the government must remember the presumption of innocence until a finding of guilt by a court of law.

So, no to interference, monitoring, suspension or blocking of accounts of users of any apps used for private communication.

Facebook ‘buckled’ but not Telegram?

Whilst Facebook may have buckled to the Malaysian government’s request, it is good to note that Telegram has not to date.

Communications and Multimedia Minister Fahmi Fadzil said Telegram had been asked from the outset to tackle these matters “but has refused to do so up to now, so I asked MCMC to study the necessary actions”. He said MCMC was strengthening its cooperation with Facebook owner Meta to curb activities that violate Malaysian laws.

Madpet urges Facebook and other service providers that will monitor users’ communications to ensure Malaysian laws are not violated to openly disclose that fact to users, so that users can make informed decisions as to whether to use the app or service.

Many want their communications to be private even from the prying eyes of the owner and service provider.

Madpet applauds Telegram, service providers and app owners that have stood strong against government pressure to ensure the privacy of users and that users’ communications are always protected.

Madpet urges the Malaysian government to stop ‘pressuring’ service providers and app owners to ensure that the users do not violate Malaysian laws. Stop making service providers and app owners liable for crimes committed by users whilst using these internet communication tools.

Madpet reiterates its call for the immediate repeal of the draconian provision in Malaysia’s Communications and Multimedia Act. See Madpet’s statement calling for the repeal of Section 233 and other rights violating provisions of the act, which looks at some of these draconian provisions.

Madpet calls for the respect of privacy, and urges the government to impose a moratorium on the use of these draconian provisions pending repeal.

Charles Hector issued this statement on behalf of Malaysians Against Death Penalty and Torture

The views expressed in Aliran's media statements and the NGO statements we have endorsed reflect Aliran's official stand. Views and opinions expressed in other pieces published here do not necessarily reflect Aliran's official position.

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